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8023 Trinity Mills Rd #7

Cordova, TN 38018

Phone (901) 737-6639


John Holderman


Seeking a career opportunity that will fully utilize my experience and skills as a NT Administrator.

Summary of Skills

         Currently working towards Windows 2000 MCSE.

         NT Administration within a large WAN/LAN environment.

         8 years experience with Windows NT.

         TCP/IP, SNMP, NetBios, IPX/SPX, Proxy.

         ArcServe, pcAnywhere, SQL, WINS, DHCP.

         Compaq and Generic Server builds.

         Windows 95/98/2000.

Work experience

1998 - 2001               Marsh USA, Inc. (formerly Sedgwick James)             Memphis, TN

NT Administrator

     Installed, configured, and updated NT Servers to meet company standards.

     Detected, diagnosed and resolved operating system related issues on NT servers and NT Workstations.

     Analyzed and resolved problems associated with server hardware.

     Provided ongoing server capacity analysis and recommendations for upgrade, migration or consolidation.

     Monitored ArcServe Backups to insure all regional Servers were backed up. Assisted MSO staff on restores.

     Provided day-to-day technology support to the MSO Southeast region.

     Worked closely with the help desk and TIS staff to ensure Severity 1 situations were addressed and owned by Server Management.

     Traveled as needed to support 30+ NT servers in South East region.

     Available 24/7 by either Cell Phone or Pager.

1997 - 1998                   Cooke Systems International                                    Memphis, TN

NT Administrator

     Contract to Hire to Sedgwick James as an NT Administrator.

     Installed, configured, updated and replaced NT Servers as needed.

     Verified backups were completed in NT.

     SQL Administrator for Carpe Diem Databases at corporate office and San Francisco locations (Remotely).

     Helped out with cc:Mail servers hosted on NT for corporate e-mail.

     Supported Lotus Notes servers from an NT Server perspective.

1995 - 1997                   Gorilla Systems                                                      Oldsmar, FL

Network Technician

     Built new NT Workstation 4.0 and Win 95 PCs for new employees.

     Administered 40+ client NT Server 4.0 Network.

     Upgraded and provided support for hardware, software, and operating systems.

     Created and implemented backup procedures for all departments.

     Configured and maintained NT 4.0 Web servers with IIS 3.0 for Internet access on 56K frame relay line. Installed NT Proxy server to bridge internal network with Internet.

     Configured e-mail and Internet access on internal and mobile clients.

     Traveled when needed to maintain hardware for company projects.

1995 - 1995                   Computer Plus Staffing                                            St. Petersburg, FL

Network Technician

     Assigned to Jabil Circuit.

     Assisted integration of Windows NT into current Network setup.

1991 - 1995                   TechForce                                                              Memphis, TN

Field Engineer

     Network Administrator in MIS.

     Wired new building for 80+ network nodes.

     Detected, diagnosed and resolved issues with hardware, software, and operating systems.

     Nationwide Field Technician for Amadeus project. (Required 3 month relocation to NYC). Installed and maintained OS/2 based PC's on internal network. Installed x.25 clients at remote sites for Amadeus.

     Help Desk Technician for Packard Bell project. Handled both internal and external support for Technicians and external customers.

     Relocated to Tampa, FL as a Field Engineer for the Packard Bell project. Covered a 100-mile radius.

1988 - 1991                   IBM East Fishkill                                                     East Fishkill, NY

Production Specialist

     E-Beam Lithography WSO program.

     Maintained PC Equipment and robotic handlers to ensure continuous workflow of product.

     Department Safety Representative.

     Certified Job Instructor Trainer for training new employees.

1985 - 1986                   DePizza Delivery                                                     Memphis, TN

Assistant Manager

     Hired as delivery driver

     Promoted to Assistant Manger.  Responsible for opening and closing of store.


1985 - 1987                   State Technical Institute of Memphis                         Memphis, TN

Associate of Computer Engineering

     Graduated with a 3.38 GPA